Terms of Sale

These terms govern the purchase of any subscription or one-time item sold by Spotbo, Inc., a corporation organised under the laws of the State of Delaware, United States, with its registered office at 1111B S Governors Ave STE 29027, Dover, DE 19904, United States, trading as VCorp Holdings (we, us).

They apply to every product listed on the products page, whichever product site you bought it from. Where a product publishes its own service agreement covering how the software may be used, that agreement governs use; these terms govern the sale.

Every product is software delivered as a service over the internet. Nothing physical is manufactured, packaged, or shipped, and no goods are exported. You receive a right to access the product for the period you have paid for; you acquire no copy of the software and no ownership in it.

The description and price of each plan are published on the products page and shown again at checkout before you pay. The price shown at checkout is the price charged.

Placing an order is an offer to buy. The contract is formed when we confirm the order and provision access, not when the order is submitted. We may decline an order — before or after payment — where we cannot verify the payer, where the order appears fraudulent, or where supplying you would breach a law or sanction listed in clause 9. Any amount taken on a declined order is returned in full.

Prices are stated in United States dollars, except for products priced in euro, which are marked as such on the products page. You are charged in the currency shown at checkout. Any conversion, foreign transaction, or cross-border fee applied by your card issuer is a matter between you and that issuer.

Prices exclude sales tax, VAT, GST, and any equivalent tax. Where we are required to collect such a tax, it is calculated at checkout on the basis of the address and tax identifier you supply, and added to the amount charged. Where you are required to account for the tax yourself, you remain responsible for doing so.

Subscriptions are billed in advance. The first charge is taken when the subscription starts, and the same amount is taken automatically at the start of each following monthly period, using the payment method on file, until the subscription is cancelled.

Items marked one-time on the products page are charged once. They do not renew and no further amount is taken.

If a renewal payment fails, access may be suspended. We retry the charge over a short period and write to you before the subscription is ended. A suspended subscription can be restored by settling the outstanding amount.

You may move to a different plan at any time. An upgrade takes effect immediately and is charged pro rata for the remainder of the current period. A downgrade takes effect at the start of the next period; the period already paid for is not refunded on a downgrade.

We may change the price of a plan. A price change never affects a period already paid for. You will be given at least thirty days’ notice by email before it applies to your renewal, and you may cancel before the new price takes effect. Continuing after that date is acceptance of the new price.

You may cancel a subscription at any time, without giving a reason, from the billing screen inside the product or by writing to contact@vcorp.co. Cancellation takes effect at the end of the period you have already paid for.

When a refund is due, how it is calculated, and the statutory withdrawal right available to consumers in the European Union and the United Kingdom are set out in full in the Refund, Cancellation and Dispute Policy, which forms part of these terms.

Where a free trial is offered, its length and whether a payment method is required are stated at sign-up. No charge is taken during a trial. Unless you cancel before it ends, the subscription continues at the published price of the plan you selected and the first charge is taken on that date. We write to you before that happens.

Discounts, promotional codes, and introductory prices apply only to the plan, period, and customer stated in the offer. Unless the offer says otherwise, a promotional price applies to the first billing period only, the subscription renews at the standard published price, offers cannot be combined, are not transferable, have no cash value, and may be withdrawn at any time before an order is placed. Any offer-specific condition is published with the offer itself and prevails over this clause where the two differ.

Account credit, where granted, may be used only against future charges for our products. It is not redeemable for cash and is not transferable.

The products are supplied from the United States and are subject to United States export control and economic sanctions law, including the Export Administration Regulations and the sanctions programmes administered by the Office of Foreign Assets Control, as well as to any equivalent law that applies where you are.

By ordering you confirm that you are not located in, ordinarily resident in, or organised under the laws of a country or territory subject to comprehensive United States sanctions; that you are not a person named on a restricted or denied party list, nor owned or controlled by such a person; and that you will not make the product available to any such person, nor use it for any purpose prohibited by those laws, including any use connected with weapons of mass destruction.

Some products carry additional restrictions arising from the market they serve. In particular, our market-data products — DepthFeed and ScoreTape — supply data only. They do not accept, place, broker, or settle wagers, do not hold customer funds for that purpose, and are not gambling services. You are responsible for ensuring that your own use of the data is lawful where you are.

We may suspend or end supply where continuing it would breach this clause, and we will refund any amount paid for a period we cannot supply.

You must give accurate billing information and keep it current, keep your account credentials secure, and use the product within the limits of the plan you bought. You are responsible for activity under your account.

We may suspend an account for non-payment, for use that threatens the integrity or availability of the service for others, or for use that is unlawful. Where suspension is not urgent, we give notice and an opportunity to put the matter right first.

We work to keep each product available and correct, and we publish planned maintenance in advance where it will be noticeable. Except where a product publishes a specific service level commitment, the service is provided without a guaranteed level of availability.

Except as expressly stated in these terms, and to the fullest extent permitted by law, the products are supplied without warranty of any kind, whether express or implied, including as to merchantability, fitness for a particular purpose, accuracy, or non-infringement.

To the fullest extent permitted by law, our total liability arising out of or in connection with the sale of a product is limited to the amount you paid for that product in the twelve months before the event giving rise to the liability, and we are not liable for indirect, incidental, special, consequential, or punitive loss, nor for loss of profit, revenue, data, goodwill, or business opportunity.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. Nothing in these terms affects the statutory rights of a consumer, which apply in addition to them.

Card and bank payments are processed by Stripe, Inc., 354 Oyster Point Blvd, South San Francisco, CA 94080, USA. We do not receive or store your full card number. The information you enter at checkout is handled by the payment processor under its own terms and privacy policy, and by us for the purpose of billing, accounting, fraud prevention, and tax compliance.

Support is provided by email and telephone, Monday to Friday, 09:00–18:00 Eastern Time, with email answered within one business day. Contact details are published on the customer service page and repeated in every receipt.

We may identify you as a customer by name and logo on our websites and in sales materials. Any such use is a factual statement that you use the product concerned. It is not an endorsement, recommendation, partnership, or affiliation, and we will not present it as one.

We will follow your published brand guidelines, and we will not quote you, name any individual, or attribute any statement to you without your prior written approval. You may opt out at any time, for any reason, by written notice to contact@vcorp.co. We will remove the name and logo from our websites within five business days of that notice and from other materials as they are next revised. Nothing here grants us any right in your marks beyond the use described, and all goodwill in them remains yours.

The contract continues for as long as the subscription runs. Either party may end it: you by cancelling, we by giving thirty days’ notice, or either of us immediately if the other commits a material breach that is not put right within thirty days of being asked. If we end a subscription other than for your breach, we refund the unused part of the period already paid for.

For thirty days after a subscription ends you may export the data you put into the product. After that it may be deleted, subject to any retention we are required by law to apply.

We may amend these terms. The version published here at the time of an order is the version that governs that order, and material changes affecting an existing subscription take effect at your next renewal after notice. You may not assign the contract without our consent; we may assign it as part of a reorganisation or sale of the business.

If any provision is held invalid or unenforceable, the remaining provisions continue in force, and the invalid provision is replaced by a valid provision that most closely reflects its intended purpose.

These terms and any non-contractual obligation arising out of or in connection with them are governed by the laws of the State of Delaware, United States, and the courts of the State of Delaware have exclusive jurisdiction, save that a consumer resident in the European Union or the United Kingdom retains the protection of the mandatory provisions of the law of their country of residence and may bring proceedings before the courts of that country.

Before starting proceedings, please write to contact@vcorp.co so that we can try to resolve the matter directly. Most billing questions are settled the same week.